Where Words Shape Futures

Privacy Policy

Last updated: February 2026

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, and password when you create an account.
  • Child Information: First name, age, birthday, interests, and favorite books (provided by parent/guardian).
  • Shipping Information: Address for pen pal letter delivery.
  • Payment Information: Processed securely through Stripe. We do not store credit card numbers.
  • Usage Data: Pages visited, downloads, and interactions via Google Analytics.

2. Children's Privacy (COPPA Compliance)

We are committed to protecting children's privacy. All child information is collected and managed through a parent or guardian's account. We do not collect information directly from children. Child data includes only first name, age, birthday, and interests as provided by the parent/guardian for the purpose of personalizing pen pal letters.

3. How We Use Your Information

  • To provide and improve our services
  • To personalize pen pal letters for your child
  • To process payments and deliver digital products
  • To send transactional emails (order confirmations, shipping notifications)
  • To send marketing emails (you can opt out at any time)
  • To analyze usage patterns and improve our website

4. Third-Party Services

We use the following third-party services:

5. Data Security

We implement appropriate security measures to protect your personal information, including encryption in transit (HTTPS), secure authentication, and row-level security policies on our database. Payment information is handled entirely by Stripe and never touches our servers.

6. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. To request complete data deletion, please contact us at hello@mightywordsco.com.

7. Cookies

We use essential cookies for authentication and session management. Google Analytics uses cookies to track anonymous usage data. You can disable cookies in your browser settings.

8. Contact

For privacy questions or concerns, contact us at hello@mightywordsco.com.